Privacy - GDPR

The organisation responsible for processing data gathered on this website, Kedai BVBA respects the Belgian law of 8 December 1992 regarding the protection of privacy in the processing of personal data.

The personal data you provide will only be used for the following purposes: the execution of the concluded agreement, the processing of the order, sending newsletters, advertising and / or marketing purposes.

You have a legal right to inspect and correct your personal data. Subject to proof of identity (copy of identity card), you can receive the written notification of your personal data free of charge via a written, dated and signed request to Kedai BVBA, 18-oktoberstraat 45, 8200 Brugge, Belgium, info@orientalpanda.com. If necessary, you can also ask to correct the data that would be incorrect, incomplete or non-pertinent.

In case of use of data for direct marketing: You can oppose the use of your data for direct marketing free of charge. For this you can always contact Kedai BVBA, 18-oktoberstraat 45, 8200 Brugge, Belgium, info@orientalpanda.com.

We treat your information as confidential information and will not pass on, rent or sell it to third parties.

The Customer is responsible for keeping his login details confidential and the use of his password. Your password is stored encrypted, so Kedai BVBA does not have access to your password.

Kedai BVBA keeps online (anonymous) visitor statistics in order to see which pages of the website are visited to which extent.

If you have any questions about this privacy statement, you can contact us at Kedai BVBA.

GDPR

Kedai BVBA, located at 18-oktoberstraat 45, 8200 Brugge, Belgium, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

https://www.orientalpanda.com

18-oktoberstraat 45, 8200 Brugge, Belgium

+32 (0)491 152067

Armin Uhlig is the Data Protection Officer of Kedai BVBA. He can be reached via armin@orientalpanda.com.

Personal data that we process
Kedai BVBA processes your personal data because you use our services and / or because you provide them yourself. Below is an overview of the personal data we process:
- First and last name
- Sex
- Date of birth
- Birthplace
- Address data
- Telephone number
- E-mail address
- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
- Location data
- Information about your activities on our website
- List of contact details of the customer via an app
- Internet browser and device type
- Bank account number

Special and / or sensitive personal data that we process
Our website and / or service does not intend to collect data about website visitors who are younger than 16 years. Unless they have permission from parents or guardians. However, we can not check if a visitor is older than 16. We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at info@orientalpanda.com and we will delete this information.

For what purpose and on what basis we process personal data
Kedai BVBA processes your personal data for the following purposes:
- Handling your payment
- Sending our newsletter and / or advertising brochure
- You can call or e-mail if necessary to carry out our services
- inform you about changes to our services and products
- Give you the opportunity to create an account
- To deliver goods and services to you
- Kedai BVBA analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.
- Kedai BVBA also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

Automated decision-making
Kedai BVBA takes decisions based on automated processing on matters that may have consequences for people. These are decisions that are taken by computer programs or systems, without a person (for example an employee of Kedai BVBA) being involved. Kedai BVBA uses the following computer programs or systems:
- Prestashop, online software for webshops
- Sendinblue, online mailing software
- Google Analytics

How long we store personal data
Kedai BVBA does not store your personal data longer than is strictly necessary to realize the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data: all data is kept indefinitely until the customer wishes to delete the personal data
 
Sharing personal data with third parties
Kedai BVBA provides exclusively to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use
Kedai BVBA uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Kedai BVBA uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work well and to optimize it. In addition, we place cookies that keep track of your browsing habits so that we can offer customized content and advertisements. On your first visit to our website we have already informed you about these cookies and asked permission for their placement. You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser. Cookies are also placed on this website by third parties. These are for example advertisers and / or social media companies. Below an overview:
Cookie: Googly Analytics
_utma Function: Analytical cookie that measures website visits Retention period: 2 years

View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Kedai BVBA and you have the right to data portability. This means that you can submit a request to us to send the personal information we have in your computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to info@orientalpanda.com. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. We respond as quickly as possible, but within four weeks, at your request. Kedai BVBA also wishes to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.

How we protect personal data
Kedai BVBA takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not secure or there are indications of abuse, please contact our customer service or via info@orientalpanda.com